TERMS OF SERVICE
OVERVIEW
Clear Terms. Reliable Fulfillment.
These Terms of Service govern your use of 360CARTX services, including warehousing, fulfillment, FBA preparation, shipping, returns, and related logistics services. By using our services, you agree to these terms.
01 - Acceptance
By accessing our website or using 360CARTX services, you agree to these Terms of Service and any applicable service agreements, quotes, or order-specific terms provided by us.
02 — Our Services
360CARTX provides logistics and fulfillment services including warehousing, receiving, storage, pick and pack, FBA preparation, shipping, returns, and related value-added services.
03 — Customer Duties
Customers are responsible for providing accurate product, order, inventory, shipping, and recipient information. Customers must also ensure that their products comply with applicable laws and carrier requirements.
04 — Inventory Handling
We handle customer inventory according to the agreed service requirements and operational procedures. Customers remain responsible for the accuracy, legality, and condition of products provided for fulfillment.
05 — Fees & Payment
Service fees are based on applicable pricing, quotes, or agreed commercial terms. Customers are responsible for paying all applicable fulfillment, storage, handling, shipping, and additional service charges when due.
06 — Shipping Services
Shipping times, rates, and delivery estimates may vary depending on destination, carrier, service level, customs, weather, and other factors outside our control. Delivery estimates are not guaranteed unless expressly agreed.
07 — Returns & Claims
Returns, damaged shipments, shortages, and other claims must be reported within the applicable claim period and supported with sufficient information or documentation. Resolution may depend on the service and circumstances involved.
08 — Restricted Goods
Customers must not submit prohibited, dangerous, illegal, counterfeit, or improperly declared goods for storage or fulfillment. We may refuse, suspend, or remove products that create legal, safety, or operational risks.
09 — Liability
360CARTX will use reasonable care when providing its services. Our responsibility for loss, damage, delays, or service interruptions is subject to the applicable service terms, carrier conditions, and limitations permitted by law.
10 - Contact Us
If you have questions about these Terms of Service or our fulfillment services, please contact 360CARTX at info@360cartx.com or through our Contact Us page.
NEED CLARIFICATION?
Our team is available to help you understand our services, fulfillment process, and applicable terms before you get started.
